Clients

North Community Counseling values our clients and our community. Whether you are a current client or a potential client, you are very important to us and we want to hear from you!

New Clients

If you are new to North Community, please call the intake line at 614.261.3196 for more information. We are able to offer services to most individuals regardless of ability to pay or insurance coverage. Thanks for your interest!

Existing Clients

As an existing client, please direct any questions or concerns to your clinician or case manager. They will be your main point of contact and will work with you to meet your needs and resolve any issues.

If you would like to make a doctor’s appointment, please contact the office staff at the appropriate North Community Counseling location. This information can be found on the Contact Page.

If you feel your needs are not being met by your clinician or case manager, you may speak to the supervisor at the appropriate North Community Counseling location. In addition, if you are not satisfied with the outcome and feel you are not being treated fairly and with respect, you may call your clinic and ask to speak to the Client Rights Officer. The Client Rights Officer will assist you to work toward a resolution for your concerns.

Patient Portal – NEW!

North Community has partnered with Health Vault to provide our clients with ways to communicate via email to our Doctors and other North Community staff. This new and FREE way to communicate your Non Urgent questions or concerns about treatment can be accessed through this web address:

Link to Health Vault

For directions on how to access and use Health Vault: